Sunday, December 12, 2010

Coach Site DOWN!


The Coach website was down this afternoon. My Sweetheart went online to order my Christmas gift and right in the middle of our order, the site went DOWN! So we called the toll free number like the site instructed to do and all the associates were BUSY! We had to leave our name and number and wait for a call back. It turns out that the site was down because today was the last day to use the By Invitation Only 25% off the entire purchase that we got in the mail. It expired today (which is why we were placing our order) and so was the rest of the nation and the entire site freaked out and just shut down. OMS!

We got a call back within 20 minutes only to find the two items that were sitting in our checkout cart were OUT OF STOCK! Can you believe it??? So my Sweetheart, being the sweetheart that he is, asked if the two items were available to place on back order (I REALLY wanted these two items) and they were not. So then he asked if any of the local stores had the items in stock. They did not. Bummer. Then he asked if any stores had them. They found one in Southern California! We called to find they had just run out. Double bummer. But my Sweetheart, he's a persistent one, he called another store in Southern California and they had both items in stock! YAY!!!

He's been on the phone for the past hour trying to order 2 items for me. What a Sweetheart indeed. He makes me feel like the most special person in the entire world. xxxooo

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